How Can We Help?

 

If you're a member: 

You can call us at 800-868-2528 8:30 a.m. until 5 p.m. ET, Monday through Friday.

Or write us at:
Member & Guest Services
BlueChoice HealthPlan
P.O. Box 6170
Columbia, SC 29260-6170

Need help with your coverage, claims, eligibility or benefits? Want information about our Great Expectations® for health programs? Log in to My Health Toolkit®. (If it's your first time, you'll have to create a simple profile first.) Use the "Ask Customer Service" feature to send a confidential email to the right person to help you.

Or, are you:

Shopping for coverage
An agent

Need information about our products, quotes or how to use My Business Manager? Please call us toll free at 866-280-0766 or in Columbia at 803-382-5976.

A provider

Do you need information about a patient's coverage, eligibility, claims, our network or other provider issues? Find your answers online in My Insurance ManagerSM! (If it's your first time, you'll have to create a simple profile first.) My Insurance Manager also has an "Ask Provider Services" feature, where you can send a secure message directly to our Provider Services department. If you have a headset, you can even talk to our provider service representatives online!

An employer

Do you have a question about QuickBillSM, QuickEnroll or other general questions about administering your company's BlueChoice HealthPlan coverage? Please call us toll free at 866-280-0766 or in Columbia at 803-382-5976.

Do you have a question about your own personal claims, eligibility or benefits? Do you need information about or want to enroll in our Great Expectations® for health programs? Log in to My Health Toolkit. Use the "Ask Customer Service" feature to send a confidential email to the right person to help you. You can also call us at 800-868-2528 8:30 a.m. until 5 p.m. Eastern Time, Monday through Friday or write us at:
Member & Guest Services
BlueChoice HealthPlan
P.O. Box 6170
Columbia, SC 29260-6170.

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