Blue CareOnDemand Powered by MDLIVE

Visit with a doctor anytime, anywhere

Have you discovered the convenience and cost savings of telehealth? Lots of BlueChoice HealthPlan members have, and we’ve made Blue CareOnDemand, now powered by MDLIVE, better than ever! Avoid long waits and high costs to get treatment for many health problems. In your virtual visit, you’ll see a licensed provider who also can send a prescription to your pharmacy if needed.

Get started now!

It’s easy to get started with Blue CareOnDemand. First, log in to your My Health Toolkit® account. Once you have logged in, select Providers & Services, then Blue CareOnDemand.

From the My Health Toolkit mobile app, select Find Care, then Video Visit. Then follow the instructions to register.

Don’t wait until you’re sick. Register today so it’s ready when you need it.

Four Categories for Care

• Virtual primary care for routine checkups, wellness screenings and health monitoring
• Urgent care for things like allergies, cold and flu, COVID-19, sore throat, and urinary tract infections
• Behavioral health to connect one-on-one with a therapist on issues like anxiety and depression
• Dermatology for consultation on lower-risk conditions affecting skin, hair and nails, such as acne, rosacea and eczema

When should you use Blue CareOnDemand?

• You need to see a doctor but can’t fit it into your schedule.
• Your doctor’s office is closed.
• You feel too sick to drive.
• You have children at home and don’t want to bring them with you.
• You’re traveling on business and stuck in a hotel room.

Additional Information

For additional information on Blue CareOnDemand, and how the upgrade with MDLIVE will impact existing Blue CareOnDemand users, check out the Blue CareOnDemand Powered by MDLIVE FAQ page.

Please note, you can’t register for Blue CareOnDemand Powered by MDLIVE through the MDLIVE app. If it’s your first time accessing Blue CareOnDemand, please see the previously mentioned instructions to register through My Health Toolkit. 

Check your eligibility

Blue CareOnDemand is not included in all BlueChoice health plans. You can check your eligibility through
My Health Toolkit. When you log in, select Providers & Services. If the service is included with your plan, you’ll see Blue CareOnDemand listed.

BlueChoice HealthPlan of South Carolina is an independent licensee of the Blue Cross Blue Shield Association. Copyright ©2024 BlueChoice HealthPlan of South Carolina. MDLIVE is an independent company that provides a telehealth platform on behalf of BlueChoice. Copyright © 2024 MDLIVE Inc. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. Blue CareOnDemand is not a replacement for your primary care doctor. You should continue scheduling office visits for regular checkups and preventive care. For true emergencies and life-threatening issues, go to the emergency room or call 911. The cost of Blue CareOnDemand visits varies by visit type and provider selected and is subject to plan benefits.