Visit with a doctor anytime, anywhere

Have your employees discovered the convenience and cost savings of telehealth? Lots of BlueChoice HealthPlan members have, and we’ve made Blue CareOnDemand, now powered by MDLIVE, better than ever! Avoid long waits and high costs to get treatment for many health problems. During their virtual visit, your employees will see a licensed provider who also can send a prescription to their pharmacy if needed.

Blue CareOnDemand Powered by MDLIVE

Get started now!

It’s easy to get started with Blue CareOnDemand. First, your employees should log in to their My Health Toolkit® account. Once they have logged in, select Providers & Services, then Blue CareOnDemand.

From the My Health Toolkit mobile app, select Find Care, then Video Visit. Then follow the instructions to register.

They can register today so they're ready when they need it.

Get Started

Four Categories for Care

  • Virtual primary care for routine checkups, wellness screenings and health monitoring
  • Urgent care for things like allergies, cold and flu, COVID-19, sore throat and urinary tract infections
  • Behavioral health to connect one-on-one with a therapist on issues like anxiety and depression
  • Dermatology for consultation on lower-risk conditions affecting skin, hair and nails, such as acne, rosacea and eczema

When should your employees use Blue CareOnDemand?

  • They need to see a doctor but can’t fit it into their schedule.
  • Their doctor’s office is closed.
  • They feel too sick to drive.
  • They have children at home and don’t want to bring them.
  • They're traveling on business and stuck in a hotel room.

Additional Information

For additional information on Blue CareOnDemand, and how the upgrade with MDLIVE will impact existing Blue CareOnDemand users, check out the member Blue CareOnDemand Powered by MDLIVE FAQ page.

Please note, your employees can’t register for Blue CareOnDemand Powered by MDLIVE through the MDLIVE app. If it’s their first time accessing Blue CareOnDemand, please see the previously mentioned instructions to register through My Health Toolkit. 

Check eligibility

Blue CareOnDemand is not included in all BlueChoice health plans. Your employees can check their eligibility through
My Health Toolkit. When they log in, select Providers & Services. If the service is included with their plan, they’ll see Blue CareOnDemand listed.

BlueChoice HealthPlan of South Carolina is an independent licensee of the Blue Cross Blue Shield Association. Copyright ©2025 BlueChoice HealthPlan of South Carolina. MDLIVE is an independent company that provides a telehealth platform on behalf of BlueChoice. Copyright © 2025 MDLIVE Inc. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. Blue CareOnDemand is not a replacement for your primary care doctor. You should continue scheduling office visits for regular checkups and preventive care. For true emergencies and life-threatening issues, go to the emergency room or call 911. The cost of Blue CareOnDemand visits varies by visit type and provider selected and is subject to plan benefits.